Whether you need to make a claim or just need information, you can save time by calling the right place, based on your needs:

Contact your broker for:

  • Policy changes, including change of address or vehicle
  • Policy details and information or to get a quote
  • Questions on your policy, coverage, renewal or cancellation
  • A Letter of Experience
  • Lost pink slip or liability card
  • Claims counselling if you’ve just experienced an incident

 

Contact Claims (1 866 692 8482/1 866 MY AVIVA) when you:

  • Need to make a new claim.
  • Have an open claim and need answers to your questions. Use your adjuster’s extension or simply ask for them by name.

 

For general inquiries, please call 1 800 387 4518.

Find out more about Aviva Canada's complaint resolution process.

 

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  1. Call us at: 1 800 387 4518
  2. By mail: Aviva Canada Inc., 2206 Eglinton Ave East, Toronto, ON M1L 4S8
    Effective July 24, 2017, Aviva Canada's address will be 10 Aviva Way Suite 100, Markham, ON L6G 0G1

 

 


Call us and a Claims Care Advisor will
ensure you receive fast, reliable and
personal support
.

1 866 692 8482