Making a claim
Making a claim is easy.
Just call 1-866-MY-AVIVA (1-866-692-8482) and a Claims Care Advisor will ensure you receive fast, reliable and personal support and service, 24 hours a day, 7 days a week.
You’ll also have exclusive access to:
- – A network of preferred vendors selected for the high-quality and customer service they provide. Be it auto repair shops, contractors or property restoration experts, these are professionals that get the job done right for you. When you choose to use Aviva’s Premiere Network, we guarantee the work.
- – Ensures you receive timely and appropriate health care services if you’re injured in an auto accident, a benefit included in your insurance policy. Let us take care of the details, so you can concentrate on getting better.
And, your claim is backed by the industry-leading Claims Service Satisfaction Guarantee.
From time to time, we may contact our customers to request feedback in order to improve our services and continue to build them around your needs. Participation in these surveys is completely voluntary. If you do not want to complete a survey, you may decline when you are contacted or you may let us know in advance by e-mailing CAPrivacyOfficer@avivacanada.com.